HRI2019 is committed to providing an inclusive environment and we will do our best to accommodate requests for special assistance. This page describes the accessibility features of HRI 2019, to help you make an informed decision about whether the conference will be accessible to you. Please contact us if your question is not answered here, or if the conference arrangements as described are not enough to allow you to attend. We will work with you to the best of our ability, to make the conference accessible.

How do I communicate accessibility needs to HRI 2019 organizers?

The local chairs for HRI 2019 have a goal to ensure that the conference is accessible to everyone. When you register for the conference, there will be a registration question labeled “Please describe any special accessibility or dietary needs here.” In your response, please indicate any accessibility needs such as wheelchair access, sign language interpretation, or a guide. The local chairs will follow up with you to clarify your needs. You can contact them directly at any time by emailing

Who do I ask if my question is not answered here?

For more detailed information about accessibility at EXCO please contact General Information on (+82)53-943-1400 or email

If there is specific accessibility information you would like to see here, or if you wish to discuss any accessibility requirements, please contact the local chairs by email:

For information about Daegu accessibility of public transport, see the facility status. A low-floor bus provides accessibility for wheelchair users. You can check the bus stop signage that has a list of each low-floor bus number that passes through that stop. Daegu manages the second largest low-floor bus networks in Korea.

Will sign language interpretation or captioning be available?

We are sorry to inform that the conference cannot provide you sign language interpreters. But we might give the information about sign language interpreter. It would cost about 200,000won per hour and should be made a reservation before you arrive.

What are the public transport options for getting to the conference venue?

From Incheon Airport, Gimpo Airport or Gimhae Airport, there are many ways to get to the EXCO Convention Center in Daegu. Recommended options for getting to the conference include:

Incheon Airport

Route 1 Incheon Airport Domestic Transfer to Daegu Airport (Korea Airline/International only) –  Daegu Airport to EXCO Convention Center (Recommend to take a taxi)

Cost: about 100,000 won (approx. $100)
Time: 1 hour 20 minutes
Wheelchair accessibility: Incheon International Airport is a fully accessible facility. Upon request, service agents will provide assistance with entry documents, immigration procedures, and baggage claim, as well as escort to transportation. The airport is equipped with electric vehicles to shuttle passengers with mobility and visual impairments to and from the gates (Wheelchairs cannot access directly, need to transfer). Escort services are also available before departure. Contact to request and arrange services: Incheon International Airport Help Desk : Tel: +82-2-1577-2600, For in-flight services, please contact your airline.
Service animals: Guide dogs are welcome.
Website: Incheon Airport, Korea airline

Route 2 Incheon Airport to Seoul Station (AREX) – Seoul Station to Dong Daegu Station (KTX) – Dong Daegu Station to EXCO Convention Center (Recommend to take a taxi)

Cost: about 80,000 won (approx. $80)
Time: 2 hours 45 minutes
Wheelchair accessibility: AREX is a railway line connects Incheon International Airport and Gimpo International Airport to downtown Seoul (Seoul Station). All stations and trains are fully accessible. Every train has designated areas for wheelchairs. In the KTX, 3 manual-wheelchairseats and 2 motored-wheelchair seats are available. Wheelchair service reservation is needed, advance in 15-30 min before departure. Better arrive at the station before 40 minutes of your departure and ask a wheelchair lift for boarding and landing, staff will arrange accessible facilities and service for you. If you have any questions regarding accessbility in the train, please contact +82-1599-7777 (08:00~22:00/local time).
Service animals: Guide dogs are welcome.
Website: AREX information, KTX Train Booking

Gimpo Airport

Route: Gimpo Airport to Daegu Airport (Air Busan/06:50 departure) – Daegu Airport to EXCO Convention Center (Recommend to take Taxi).

Cost: about 90,000 Won (approx. $90)
Time: 1 hour 15 minutes
Wheelchair accessibility: Air Busan provides Together Service that is a service for the disabled. You need to call the reservation center in advance to apply (+82-1666-3060). For more information, visit here.
Service animals: Guide dogs are welcome.
Website: Air Busan Time, Air Busan Ticket

Gimhae Airport

Route: (1) Gimhae Airport to Dong Daegu Bus Station (Limousine Bus) – Dong Daegu Bus Station to EXCO Convention Center (Recommend to take a taxi)

Cost: about 20,000 won (approx. $20)
Time: 1 hour 35 minutes
Wheelchair accessibility: We are sorry to inform that the bus cannot accommodate wheelchair inside.
Service animals: Guide dogs are able to be accompanied on the limousine bus as long as they are in a cage.
Website: Limousine Bus Booking (Kobus)

Other Recommend Websites for Accessibility in Korea

Accessible Korea
Regarding accessibility in Korea, Accessible Korea (Organization) can help you if the above information is not suitable for you. You can ask via email ( or +82-02-6383-0025.

Daegu Public Transportation Daegu Bus line Guide, Bus InformationDaegu Metro (Subway)

Taxi (Nadri Call Daegu :+82-1577-6766 ) will help you to get to the EXCO Convention Center. This taxi service is only available for the passengers in wheelchairs and available only in Daegu. To apply for this service, you need to call and reserve taxi, at least 30 minutes before you take. If you would like to take this taxi, you need to show your passport. If you need any help, please contact General Information on (+82)53-943-1400 or

Can a student volunteer assist me during the conference?

Student volunteers will be available to assist attendees with disabilities with navigation, meal service, or other accessibility needs. If you will need volunteer assistance at the conference, please indicate this on your conference registration form.

Attendees who require personal care assistance should bring their own assistant.

What is the conference space like?

For the overall layout of the venue, please refer to this map of the conference space or

All conference events are on the 2nd and 3rd floor in EXCO. The conference is spread across two separate rooms on the different floor. The main session will be held in the conference room No. 325, breaks will be held in the foyer outside this room, and posters and demo sessions will take place in the foyer as well.The other session will be held in the conference room No. 211. A wheelchair accessible restroom is located on each level nearby general restrooms. The registration desk will be adjacent to the conference room No. 325 (The room arrangement will be changed later).

The registration desk will be adjacent to the Conference Hall on the 3rd floor.

Will the conference be accessible by wheelchair or power scooter?

Yes, the conference will be accessible to wheelchair users. Elevators are available. But, power scooter will not be available to ride inside of EXCO.

A wheelchair can be rented at the information center located on 1st floor.

For more information about wheelchair accessibility at EXCO, please contact General Information on +82-53-601-5000 (EXCO Information) or

What are the arrangements for presenters with accessibility needs?

Presenters can make a presentation on their wheelchairs. If you would like a student volunteer to operate slides or guide you onto and off the stage, or have other accessibility requests, please contact the local chairs at by the early registration deadline.

Can I bring my guide dog?

Yes! Guide dogs and other service animals are welcome at HRI 2019. Please indicate on your registration form if you anticipate bringing a guide dog to the conference.

Can I attend the conference by robot?

Yes! HRI 2019 will be able to accommodate remote attendance by a robot.

How much walking or standing will be needed?

The conference will require minimal walking (about 5~10 minutes between mainroom and second room) as all oral presentations are held in a single room, with poster and demo sessions held in a separate room on the different floor. Several lounge chairs are available in the lobby, 3rd floor.

Please contact the local chairs at as early as possible if you have further questions or special requests.

Will there be an induction loop in the meeting rooms?

We are sorry, but the meeting rooms do not have induction loops.

Will speakers and audience members asking questions be using a microphone?

Yes, microphones will be used for all speakers. Attendees with questions will be requested to use a microphone so that their question is more easily heard.

What food service will be provided?

The conference will provide coffee and cookies at coffee breaks. Dishes will be labeled. If you have special dietary needs, please indicate these clearly on your registration form.

Can the conference accommodate special dietary needs?

Yes. Attendees who indicate special dietary requirements on their registration form will be provided with special meals when the conference catering does not accommodate them. If you have a severe allergy or another special request, please indicate on your registration form.

Will the conference be a smoke-free environment?

There is one designated area outside on the first floor of the building. Smoking is prohibited in all areas except this area.

What if I have a medical emergency or health problem during the conference?

In case of emergency call 119 for an ambulance, A number of medical facilities including hospitals are located in close vicinity of the venue. If you require non-urgent medical care, please contact operation office (Room 334) or ask any student volunteer. They will provide you with information about local doctors, specialists, chiropractors, etc. For non-resident attendees, buying travel insurance that covers medical expenses is strongly recommended as fees for emergency treatment can be very high.

This FAQ has been generated from a template provided by ACM SIGACCESS. Event organizers are welcome to modify and reuse this template for other events. Please contact SIGACCESS for more information.